SHIPPING: 

Most of our orders are shipped 1-3 days from purchase pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 3-6 business days of its ship date. 

If you need your item(s) sooner, please select the expedited shipping option. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.

• USPS First Class Mail (Standard 3-6 business days) FREE on orders over $75.
•  USPS Priority Mail (Express 1-3 business days) This option is available for $12.00 during checkout

RETURNS/EXCHANGES: please email sales@ellev.co to start the process of a return/exchange.

• Returns are accepted on ALL products.  Yes, even Sale items. However, all returns must be postmarked within 21 days of your receipt of the ordered merchandise.  Item(s) must be in original unused condition, and all tags, cards, boxes and/or pouches must be included with your return. If you wish for a refund, customer is expected to pay the return shipping label cost. 
• Hassle Free Exchanges: we will cover the cost of return label shipping for any product that you wish to exchange 21 days from the date of delivery. Item(s) must be in original unused condition, and all tags, cards, boxes and/or pouches must be included with your return.

LIFETIME WARRANTY: 

• We stand by all our jewelry so if you have any issues with a piece you have purchased, we are happy to replace it for you.
•  Please email sales@ellev.co to begin the process of exchanging your item.